Safety Center

Check messages, links, and calls before you act, and know what to do if something feels wrong.

Extraco will never call, text, or email to ask for your password, PIN, or a one-time code. If someone does, hang up and call us at 1.866.EXTRACO.

If you think it’s a scam

  1. 1

    Stop.

    Don’t click, reply, or send money. Extraco will never rush you.

  2. 2

    Check it.

    Paste the message, link or number into the checker on this page.

  3. 3

    Call us.

    If money may be at risk, call 1.866.EXTRACO right away.

Call usEmail our fraud team

Or visit any Extraco branch.

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Want to check if it’s safe?

Today’s safety insight

Slow is safe. Being rushed is the signal to stop. Give it an hour, a walk, or a night's sleep before moving any money.